WD Time Machine (disk2s3) /Volumes/WD Time Machine: 999.37 GB (4.37 GB free) Report generated 13 September 2014 16:15:46 BST Don't know if these would have had any effect on things. The only WD item I can see is the plist under 'Launch Daemons' mentioned in my initial post.įollowing my last reply, I found two items remaining in my Downloads folder - WD SmartWare Installer.app and WD SmartWare Installer2.app - which I have placed in Trash. Should I get rid of “” and, if so, how?.How do I find where WD SmartWare is hiding on my machine, and how do I go about getting rid of it? Is it simply a matter of moving the icon/window to Trash?.Could this be a connected problem as it never used to occur prior to installing Mavericks? Clicking either seems to have no effect other than to clear the error message – until the next time. This plist was found on my computer after following the explanation in that forum reply to use Finder’s Go menu, then Go To Folder and typing /Library/LaunchDaemons in to the field provided.Īdditionally, each time the computer is opened up, an error message now appears - “The disk you inserted was not readable by this computer” – and two options are given, “Ignore” and “Eject”. Since supposedly “uninstalling” the app, clicking the icon results in a window containing seven items – DriveUnlock.app, Extras folder, User Manuals folder, Virtual CD Manager.app, WD SmartWare folder, WD SmartWare.app and a ‘What is this.html’ file.Īlso, from a reply to a query regarding WD drives on an Apple forum, it was suggested that if “” was present on your computer, then “you are using problematic utilities”. However, occasionally, a WD SmartWare icon will appear on my desktop for no reason, and not immediately after starting the computer. I decided to uninstall the SmartWare app and have checked that this no longer appears in my Applications folder. However, this was superfluous to me as I run Time Machine to a WD 1TB Studio external HDD, which is always attached to my iMac. Opening it pulled up the WD SmartWare tabbed window and it went through the process of seemingly reading the hard disk and providing a graph-like readout of the different types of files. The new version of SmartWare seemed to enable me to backup my computer to a WD external drive. Neither of these has been connected since moving to Mavericks). (I did not want to find my other two older WD drives losing information. I, therefore, downloaded the up to date version of WD SmartWare, having read that this would fix “an issue related to reports of some customers, under certain conditions, experiencing data loss when updating to Apple's OS X Mavericks (10.9)”. Visit That website refers to PowerPC applications, of which, presumably, WD SmartWare was one. (It has been moved to the Incompatible Software folder). This version of WD SmartWare is not compatible with this version of OSX. Having recently upgraded to Mavericks, the following message was appearing on starting the computer:
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